Troubleshooting Facebook/Instagram Integration on Hot Giggity

Modified on Thu, 1 May at 6:24 PM

FAQ Question

Why can't I proceed to the next screen during Facebook or Instagram integration on Hot Giggity?

Answer

If you're unable to move to the next screen when selecting Facebook or Instagram pages during integration with Hot Giggity, please follow these troubleshooting steps:

1. **Check Browser Compatibility**: Ensure you are using a compatible browser. Safari users may experience issues as the Page Selection step may open in a new tab rather than a pop-up, potentially hiding the 'Next' button.

2. **Zoom Out**: Use your browser’s zoom function to zoom out on the Facebook page selection tab. This may reveal any missing buttons required to proceed.

3. **Manage Pop-up Settings**: Make sure pop-ups are enabled for Hot Giggity in your Safari settings.

4. **Try a Different Browser**: If the issue persists, we recommend switching to Google Chrome, which usually offers a smoother integration process.

If you continue to experience issues after trying these steps, please reach out to Hot Giggity Support for further assistance.

User Type: Artist / Entertainer

Category: 51000126311

Folder: 51000542501

Created by Hot Giggity FAQ Tool

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